Who we worked with, what they were trying to fix, and what we shipped on the engagement.
Industry
Real Estate
Where
Bangalore, India
Team size
200+ Employees
Timeline
5 Months
The Background
Real Estate · CRM + Lead Management
Skyline runs 6 active residential projects across Bangalore with overlapping sales teams. Their CRM was a mess of spreadsheets, WhatsApp groups, and a CRM nobody opened.
We replaced it with a purpose-built platform that tied leads to projects, automated follow-ups, and gave sales directors a live view of every tower's pipeline.
Engagement scope
DiscoveryUI/UXWeb + mobileIntegrationsQA + launch
Before → After
Every obstacle became a system we shipped.
Read the situation and the fix side by side — one row per problem we solved on this 5 months engagement.
BEFORE#01
Leads coming in from 9 sources — none of them connected to a single view
AFTER#01
Built a unified lead inbox pulling from 9 sources via APIs + IVR
BEFORE#02
Sales reps losing 2+ hours daily just routing messages between WhatsApp groups
AFTER#02
Wired WhatsApp Business API with templated follow-up journeys
BEFORE#03
Inventory mismatch — same flat shown to two leads on the same day
AFTER#03
Built a real-time inventory engine with hold/release windows to prevent double-bookings
BEFORE#04
No follow-up automation — most leads went cold within 48 hours
AFTER#04
Added automated lead-scoring + priority queues for sales reps
BEFORE#05
Sales directors flying blind — week-old pipeline reports at best
AFTER#05
Live project-wise dashboards for sales directors and founders
●5 blockers→●5 shipped
The Results
Numbers From Production.
Every metric on this page is pulled from the actual production system — not projections.
+65%
Lead-to-Visit Conversion
14h
Daily Sales-Hours Saved
9 → 1
Lead Sources Unified
0
Double-Bookings in 90 Days
+38%
Revenue per Sales Rep
Illustrative outcomes — anonymised composite figures representative of engagements like this one.
Client Testimonial
We finally know which leads are worth chasing tonight. Inventory is honest, follow-ups go out automatically, and our sales directors see live numbers — not last week's spreadsheet.
5.0 from the client team
DS
Director of Sales
Skyline Builders•Client review
Engagement At a Glance
8+
Team size
Senior engineers
8–12
Sprints delivered
2-week cycles
12+
Modularity
Reusable components
3
UAT cycles
Signed off
REPEAT-CLIENT POTENTIAL
Already in active retainer after handoff.
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This case study is an anonymised composite. Client name, sector and outcome metrics have been generalised to illustrate the kind of engagement Mejona delivers — they are not a contractual claim.
