Mejona builds custom software, AI automation, CRM/ERP systems, mobile apps, and digital solutions for Indian small and medium businesses. We ship end-to-end products — from discovery to launch and ongoing support.

Where is Mejona based?

Mejona is headquartered in Patna (Bihar) with a delivery office in Bangalore (Karnataka). We serve clients across India and internationally.

How long does a typical project take?

Most MVPs ship in 6–10 weeks. Larger enterprise systems run 3–6 months. Every engagement kicks off with a 1-week discovery phase that locks scope and timeline.

Do you provide post-launch support?

Yes — every project includes 30 days of free post-launch support. We also offer monthly retainers for ongoing maintenance, feature work, and SLA-backed monitoring.

Do you sign NDAs and IP agreements?

Always. We sign mutual NDAs before any discovery conversation and assign all IP to you on delivery. We are DPDP Act 2023 compliant.

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Retail & E-commerce

Software That Speaks Retail & E-commerce.

D2C funnels, multi-store ops, and COD that actually clears. From D2C websites and COD reconciliations to multi-store shift swaps and WhatsApp-first customer support — we build the retail stack that turns first orders into repeat buyers.

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Omnichannel-readyChannels

12+ languagesWhatsApp AI

Daily auto-matchReconciliation

Why Retail & E-commerce

What we hear from Retail teams.

From D2C websites and COD reconciliations to multi-store shift swaps and WhatsApp-first customer support — we build the retail stack that turns first orders into repeat buyers.

Our teams have shipped vertical-specific software for retail & e-commerce operators for years. We pair domain-aware engineers with the workflows that already work in your vertical — so you get software that respects the way your team operates, not the other way around.

Challenges we hear

D2C funnels fragmented across Meta Ads, Shopify and email
WhatsApp / Instagram DMs that don't reach the CRM
COD reconciliation across multiple couriers
Returns and exchanges handled manually by support agents

Recommended Stack

Products We Recommend For Retail.

CRM Pro

Recommended for retail teams.

Explore product

AI Customer Care

Recommended for retail teams.

Explore product

HR Portal

Recommended for retail teams.

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Case Studies

Real Wins in Retail.

Retail CRM Transformation

We helped a leading retail brand unify customer data, automate engagement, and deliver personalized experiences that transformed their business..

3xIncrease in Sales

50%Improvement in Customer Retention

6 Months · CRM DevelopmentRead case

E-commerce Platform

We built a complete e-commerce platform with seamless payments, real-time inventory, and an optimized checkout flow built for Indian shoppers..

+35%Checkout Conversion Rate

1.2sAverage Page Load Time

3 Months · E-commerce DevelopmentRead case

Retail FAQs

Questions specific to Retail.

Which platforms do you integrate with?

Shopify, WooCommerce, Magento, custom storefronts; Razorpay, Stripe, Cashfree; Shiprocket, Delhivery, BlueDart, iThink; Meta Ads, Google Ads, Klaviyo.

Can the AI assistant handle order status and returns on WhatsApp?

Yes. Our AI Care agents pull live order status, initiate replacements, and route complex cases to a human in under 10 seconds — in the language your customer writes in.

Do you support multi-store operations?

Multi-store shift swaps, store-level inventory, store-wise P&L and consolidated reporting are all built in. New stores can be added in under a day.

How is COD reconciliation automated?

We pull courier COD reports daily, match them to orders, and flag mismatches for your finance team. Refunds and remittance tracking are automated.

Tell Us About Your Industry

Let's Build For Your Vertical.

Whether you're in healthcare, manufacturing, retail, or logistics — pick your vertical and we'll route you to the right next step.

Pick your vertical

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Vertical Specialists

Senior Engineers

Quarterly Reviews

Code Ownership